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Why is my order email in my spam folder?

Automated order emails can occasionally be filtered into spam or junk. Filter rules and sender reputation checks vary between email providers.

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If you recognise a genuine Shiftworker Nutrition order message, you can mark it as not spam using your email provider settings. Check the sender before doing so; do not trust a message just because it uses our name.

Do not follow unexpected requests for passwords, full card details, CVV or banking credentials. Contact us through the site if you are unsure about a message.

If you cannot find a confirmation anywhere, see the related article "I didn’t receive an order confirmation" for the checks and details to send us.

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