Orders & Payments

Can I change or cancel my order? If you need to change or cancel an order, contact us as soon as possible. We will check whether it can still be updated. What payment methods do you accept? Available payment options are shown securely at checkout. I didn’t receive an order confirmation Check spam, junk and promotions folders, and search your inbox for Shiftworker Nutrition. A missing email alone does not confirm whether an order completed. What should I check if a payment is declined? A declined payment can have several causes. Check the message shown and your payment details before trying again. What should I do about two payment entries? Two payment entries do not always mean two completed charges. Check their status and contact us if two completed payments appear to relate to the same order. Where can I find my order number? Your order number is normally included in your order confirmation and order-related emails. Why is my order email in my spam folder? Automated order emails can occasionally be filtered into spam or junk. Filter rules and sender reputation checks vary between email providers.